Responsible Play
PlayGoldHub.com is committed to safer gambling. Gambling should be entertainment, not a way to make money. If it stops being fun, take a break and seek support.
Last updated: 25 March 2026
Set limits (money & time)
- Decide a budget before you start; only gamble what you can afford to lose.
- Set a time limit and take regular breaks (use alarms or reminders).
- Don’t chase losses; losses are part of gambling and outcomes are random.
- Avoid gambling when stressed, tired, or under the influence of alcohol/drugs.
- Keep track of spending with account history and bank statements.
Age rules vary by product and venue in New Zealand (for example, some gambling is 21+, casinos are typically 20+). Only participate if you meet the legal age that applies to the gambling service you use.
Tools you can request
If you have an account with PlayGoldHub.com, contact us to request:
- Cool-down (temporary access suspension)
- Self-exclusion (longer-term or indefinite closure)
- Spending/time limits and account closure
How to self-exclude
- Email contact@playgoldhub.com with “Self-exclusion” in the subject.
- Include your account email/username and the length (e.g., 6 months, 12 months, indefinite).
- We’ll confirm once the restriction is applied and explain what access is blocked.
If you are in immediate danger or feel unsafe, call emergency services on 111.
New Zealand support (free & confidential)
Regulatory information: New Zealand Department of Internal Affairs (DIA) gambling compliance — dia.govt.nz/Gambling.